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My Nissan Services

Experience simplicity by connecting your vehicle with your smartphone.

The My Nissan Services app offers remote access to safety and convenience features, provides vehicle information and lets you program personalised alerts.

Manage everything in one place

Go to your My Nissan Services app to discover, purchase and manage your services inside Nissan Store.

On the Nissan Store you can manage your My Nissan Services packages with full transparency and flexibility. When your free services have expired you can find out package costs and subscription periods inside the Nissan Store.

ADDED VEHICLE SECURITY

24/7 support

ONLINE ACTIVATION

No need for additional equipment installation. Our connected vehicles have all you need built in, activations are done in the NissanConnect Services app.

GUIDANCE

Receive notifications related to Theft or Towing directly in the app. You can then use the Stolen Vehicle Tracking service inside the app to start the process should you need to.

CROSS-BORDER SUPPORT

Worried about theft in foreign countries? Our Service provider has an extensive network within Europe. Tracking operators will speak the local language with law enforcement authorities and your language when speaking to you.

DIRECT LAW ENFORCEMENT AUTHORITIES CONTACT

Our Service provider has a direct connection with law enforcement authorities within Europe to share tracking information and support the recovery of your vehicle.

REMOTE BLOCKAGE

In some scenarios, law enforcement authorities may ask to block the engine from being started to support recovery. Tracking operators collaborate seamlessly to keep the process smooth.

"The My Nissan Services app offers remote access to safety and convenience features, provides vehicle information and lets you program personalised alerts."

My Nissan Subscription

Enjoy services now or simply subscribe to the ones you like.

(*) The use of “In-Car Wi-FI” is made possible via an integrated wireless internet connection. Data packets are obtained via our roaming partner [Orange or affiliated local provider] and in accordance with their terms and conditions. “In-Car Wi-Fi” available for an additional charge on subscription. For further information, please contact your local Nissan dealer.

(1)The services in the introductory offer are free for a specific time period depending on availability, model and grade. Please check the NissanConnect Services app for more details.(2) Available for a limited time period. Please check the NissanConnect Services T&Cs in the App for more details.(3) Paid service available on subscription, depending on model, year and grade. Please check the NissanConnect Services app for more details.(4) Services are available free of charge for a period of 3 years and then available for a fee depending on model, year and grade. Please check the NissanConnect Services app for more details.(5) Stolen Vehicle Tracking available on New Juke models with Navigation produced after Feb’24  (except Petrol Acenta Premium - available from June’24 production).(6) Paid service available on subscription, depending on model, year and grade. Please check the NissanConnect Services app for more details.

Remote control services

You manage the connectivity of your car. Supporting your driving, navigation, convenience, comfort and safety. Your car is as connected as you are.

MAPS & LIVE TRAFFIC

Elevate your drive with smarter navigation. My Nissan combines live traffic updates and TomTom Maps, giving you the optimal route to support your navigation experience.

CAR LOCATOR

Locate your car remotely: See your Nissan's location displayed on a map within the app, no matter where you are. This is helpful if you forget where you parked in a large lot or on a busy street.

DRIVING HISTORY & ANALYSIS

Track your trips: See daily, monthly, and yearly stats on distance travelled and time spent behind the wheel.

Smart alerts

Smart alerts are notifications you can customise yourself regarding how, where and at what time your car is used.

SPEED ALERT

When you lend your Nissan to someone else you can set a speed threshold and receive alerts when they go above it.

CURFEW ALERT

Don’t want your car driven after a certain time? Just let the app know what your preferred operating times are and it will help you stick to them.

AREA ALERT

You can set a geographical driving boundary around any area from the app and receive an alert whenever your vehicle enters or exits the area.

Vehicle health

Check your car’s health with the app’s Vehicle Health Report feature and receive evaluations including any recent malfunction alerts.

TYRE PRESSURE

Check your tyre pressure from the app at any time so you can plan ahead in case they need inflating.

OIL PRESSURE

You receive a notification directly on your smartphone when your car has low oil pressure.

AIRBAGS STATUS

It’s always good to know the state of the airbags before you go on any journey. If there is a malfunction with your airbags you will be notified by the app.

Driving history & analysis

The app can also keep track of how many trips you made and the distance and time you travelled. If you drive an electric vehicle it even tells you how much CO2 you saved.

Support

The My Nissan Services app also lets you simply contact Nissan if you need help. Access Frequently Asked Questions or get in touch directly with our Customer Service team.

Remote battery management

Optimise your electric vehicle experience by checking and charging the battery remotely and locating chargers from the app.

Paring My Nissan Services app with your Nissan

Nissan Connect

Frequently asked questions

Here are some of the most frequently asked questions about the My Nissan App.

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