Here at Chorley Group we take your privacy seriously and will only use your personal information for the following purposes:
- to administer your account and to provide the products and services you have requested from us;
- providing relevant information during any contract with you; and
- to contact you about any products or services that may be of interest to you.
The personal information we collect from you will depend upon the nature of your enquiry or the product or service you purchase from us. Typically it will include your contact details (name, address, telephone number, email address), personal ID documents, vehicle profiles and preferences and bank and financial details.
The legal basis for processing your personal information is one of the following:
- It is necessary for the performance of a contract;
- It is necessary to comply with mandatory legal or statutory obligations;
- It is necessary for Public Interest reasons;
- It is necessary to protect the vital interest of you or other persons, such as safety issues regarding your vehicle;
- It is necessary for the purposes of our legitimate interests as data controller; or
- Consent, whereby you have given us permission to use the personal data.
Personal information you have supplied may be shared with our manufacturing partners* and nominated partner suppliers* so as to maintain the ongoing safety of your vehicle and any associated finance agreement, warranties, insurances, or other products or services linked to your vehicle, or its future care and maintenance. We may also share your data where we have a legal or statutory obligation, for example with the Financial Conduct Authority, DVLA, our insurers or the police.
We take steps to ensure that any third parties we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely in accordance with the legislation. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer who is Stacey Turner.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
For the purposes of the General Data Protection Regulation the data controller is Bugle Inn Motor Group Limited t/a Chorley Group (Company No: 02871018)
Under the General Data Protection Regulation, you have the right to: -
- Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
- Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal information to another party.
If at any time you have any queries on this policy, wish to opt out of any communication from us, or wish for your personal details to be amended or deleted from our records, please email your request to data@chorleygroup.co.uk. You have the right to make a complaint at any time to: contact.chorley@chorleygroup.co.uk.
*“Manufacturer(s)” and “Nominated Suppliers” detailed below:
- Stellantis Europe S.p.A
- Mobilize Financial Services
- DSG Financial Services
- Leasys UK Ltd
- Stellantis Financial Services
- Nissan Motor GB Limited
- Kia Motors (UK) Limited
- Hyundai Motor UK Ltd
- MG Cars UK
- FGA Wholesale UK Ltd
- Rose & Rose Limited
- RCI Financial Services Limited
- Nissan Assured Extended Warranty
- Auto Trader Digital
- Qdos
- Citnow Group
- Marketing Delivery
- Aon Warranty Group Limited
- Communicate Better
- Capital Security Solutions Ltd
- Southern Electric
- Global Payments
- CDK Global (UK) Ltd
- Retail Data Systems
- Google Ireland Limited
- T A Ledson (Wigan) Limited
- Motors.co.uk
- IT3
- HPI Equifax Plc
- Reflections Vehicle Repairs
- Trident Ltd
- Dent-Tec
- What Car Leasing
- Haymarket Media Group Ltd
- Carwow
- Autocentre Ltd
- E-On
- RSM Employer Services Ltd
- MDF Database Solutions Ltd
- EPYX Limited
- Hyundai Car Financial Services
- Automotive Compliance Ltd
- Absolute Results Marketing Systems
- Ray's Garage Supplies Ltd
- Shiners Alloy Wheel Refurbishers
- Facebook Ireland Ltd
- Lancashire Dent Solutions
- Orange
- Communicorp UK
- EK Motor Factors Limited
- Swift Security Systems
- Peter Bonney Autobodies
- Lancashire Care NHS Foundation Trust
- Andrew Page Limited
- H S B C Bank Plc
- RBIG Corporate Risk Services Ltd
- EE Ltd
- P & M Autobody Repair Centre Ltd
- Clayton Brook Garage
- Manheim Lead Management Ltd
- Revive Auto Inventions (Preston)
- Gaskell Motor Bodies
- Paint Tec & AWR Ltd
- Viva
- Chorley Football Club
- Premises Management Services (NW)
- Purchase Direct Ltd
- Auto Styling UK Ltd
- Reynolds & Reynolds Ltd
- SantanderConsumer (UK) Ltd t/a Kia Financial Services
- Auto Interactive
- HSBC Merchant Services LLP
- Canal & River Trust
- Cox Automotive Retail Solutions
- EMaC Ltd
- V Cars
- Dent Devils Ltd
- Dents-ER Ltd
- Croker Auto Repair Specialists
- Turners Autobodies Ltd
- Pro Dents
- Rhino Design (Manchester) Ltd
- The Warranty Group
- Crossleys Accident Repair Centre Ltd
- The Dent Genie
- NAAFI Car Sales
- Thomson Reuters
- One Call Business Services
- Stanhope Workshop Services
- Mager Marketing
- Big Worldwide Ltd
- SCC Marketing Ltd
- Atlas Towbars
- National Windscreens
- AA 1st Windscreens
- Pro-Glaze Windscreens
- Heating & Cooling Installations Ltd
- FISC Ltd
- CVSL Ltd
- Euro Car Parts (Wigan)
- Clarion Service Centre UK
- Brite Sparks Electrical
- The Van Liners Ltd
- Snap-On Finance Ltd
- N.A.S. Recovery
- Body Lines
- Swift Tyres
- Automotive Repair Systems
- Synergy Automotive
- Pitney Bowes
- WMG Vehicle Management (Retail) Ltd
- Claritas Consultants
- Forces Cars Direct
- Carpenter Rees
- Textmarketer
- Bodyshop Services
- International Decision Systems Ltd
- Central Bodyshop
- Forest Finance
- Trustpilot
- Paintworx Autobodies
- Southfield Engineering & Calibration Services Ltd
- V Group International Ltd
- Wheel Pro Ltd
- BOSCH Automotive Solutions Ltd
- RAC Warranty
- European Auto Services Ltd
- Central Solutions (GB) Ltd
- Car Finance 247
- Ewood Bridge Motorbodies
- Car Care Plan
- Autograph Contracts
- Clayton Car Contracts Ltd
- Weldbank Garage
- PA Communications
- Leasing Options Ltd
- Randstad Limited